MESA, Ariz. – Nov. 6, 2023 – Mesa Community College (MCC) has been named a silver winner of the prestigious Terry O’Banion Award by the National Council on Student Development (NCSD) for the transformational iBelong Student Success Initiative. The annual award honors exceptional college programs throughout the United States for their innovation, impacting student outcomes based on clear data, responding to a significant need and serving as a model of student development goals.
Patricia Herrera, MCC instructional technologist, who created, planned and implemented the initiative in collaboration with Alvin Bridges, MCC associate vice president of College Technology Services, accepted the award on behalf of the college at the 2023 NCSD National Conference held Oct. 19-21 in Houston.
“This award is for MCC in support of the faculty because they’re the ones driving it,” said Bridges. “The program has exploded since it was introduced – with the support of our Center for Teaching and Learning (CTL) and College Technology Services (CTS) teams, we’re changing the educational landscape of the Maricopa County Community College District (MCCCD).”
The iBelong Student Success Initiative is a common platform for teaching and learning, providing access to technology tools and resources to be successful. Students are provided with an iPad Bundle consisting of an iPad, keyboard and Apple Pencil and easy access to a robust technical support system. Since the program was introduced two years ago, it has proven to be extremely beneficial for students and faculty while demonstrating a cost-savings for the college.
The initiative, Bridges pointed out, “levels the playing field” by providing devices to students who may not have the financial resources to purchase them. “We found that a large number of students were not prepared for college, having no access to technology. They were doing homework on cell phones or on a sibling’s elementary school Chromebook, borrowing a friend’s laptop or depending on the college computer lab. Now they can be as successful as those who have access to software and resources.”
Because iBelong eliminates the need for school supplies like notebooks, pencils, highlighters, printing toner and paper, students can save an estimated $500-plus per semester, added Herrera.
By the end of the 2022-2023 school year, 2,000 students were enrolled in the initiative. For 2023-2024 that number has risen to 4,000. An MCC poll found that 73% of these students are female with 53% having first-generation status. An overwhelming majority indicated that the initiative helped improve their learning and is aiding in improved course completion and retention.
iBelong also has support from the faculty, a major component in the initiative’s success. Herrera said that today MCC is the only college in the MCCCD and the only community college or college in Arizona offering the program. While it’s not the only school in the U.S. that has such a program, “we’re the only school in the country that can credit our success to our outstanding faculty. At other schools, the administration has pushed its faculty to participate. At MCC this is an opt-in program and the faculty is enthusiastically responding.”
Within the first six-months of the iBelong training period, participation rapidly grew from five faculty members to 50. By the end of the 2022-2023 school year, that number grew to 100. For the 2023-2024 school year, faculty participation is at 110 and continues to increase semester to semester.
Driving faculty interest is the work Hererra has done to foster an environment of creativity and collaboration, building support for the initiative among instructors who had never touched an Apple device. Herrera serves as the bridge between faculty and CTS, successfully collaborating across departments and faculty groups. Bridges pointed out “Patricia and her team give us ideas, we figure out how to build the platform and then they’re off implementing it – training faculty and students to get the most out of the solution.”
Also, it seemed to be a fortuitous time to introduce iBelong. During and after the pandemic, Bridges and Herrera realized that faculty wasn’t prepared to teach in a digital environment. iBelong has changed that. “We’re not going back to pre-pandemic teaching. Technology is here to stay and what better way than this initiative to prepare faculty to use technology efficiently –- to teach well digitally -- especially now that our K-12 schools use the iPad,” Herrera pointed out. “This is the time for community colleges to step up and implement these tools because when our students come to class, they’ll be expecting it.”
In addition to these positive outcomes, departments using iBelong are seeing cost and time savings as well. “As an example, faculty in the math department print out an estimated 10,000 handouts per semester costing MCC an average of $60,000. That number has dropped to 3,000 handouts for the fall semester roughly cutting the cost by 70%,” noted Bridges. Also, instructors can use their time more efficiently in the classroom as there are fewer interruptions from students when systems crash. Should we be calling out devices by name???
“Winning the Terry O’Banion Award means we’re changing education. It means we’re impacting students and that’s what we’re here to do,” he continued. “Other schools may offer one or more aspects of iBelong but they don’t have the MCC culture that makes us successful. The coordination and communication between the CTL and CTS has been paramount.”
Herrera says student testimonials show “we are helping them feel like they do belong here at MCC. We’re giving them the affirmation that they’re doing the right thing by pursuing an education, by transforming their lives in their chosen professions. They feel that we value them.”
Herrera is the first technologist to be certified as an Apple Learning Specialist for the MCCCD and has been invited to several Apple presentations representing the MCC leadership and its commitment to student success. “We share best practices and ways to successfully implement an iBelong program.”
Recently Bridges, who is highly respected in the IT field, was an invited panelist at the 2023 Jamf Nation User Conference in Austin, Texas Sept. 20 where he presented iBelong highlights and was a panelist on "A Peer-to-Peer Conversation Focusing on Innovation, Challenges and Creative Ways to Find Success," focused on higher education common challenges, enhancing and supporting user experience, exciting initiatives, and benefits of centralization where he was able to share details and benefits of iBelong for institutions and their students.
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Media contact: Dawn Zimmer, 480-461-7892, dawn.zimmer@mesacc.edu
The National Council on Student Development (NCSD) is an affiliate council of the American Association of Community Colleges (AACC) and the only organization solely dedicated to serving the needs of student development professionals in the community college. NCSD is the nation's primary voice for sharing knowledge, expertise, professional development and student advocacy for community college student development professionals. Learn more at ncsdonline.org
Mesa Community College is nationally recognized for university transfer, career and technical programs, civic engagement, service-learning and innovative approaches to education. On average MCC students provide 23,000 hours of community service annually. For more than 50 years, the college has served as a resource for education, workforce development and lifelong learning. Host to more than 25,400 students annually, MCC offers degree and certificate programs at its two campuses and additional locations through a combination of modalities. MCC is transforming how it champions student success through Guided Pathways with Integrated Support Services and a commitment to diversity, equity and inclusion. MCC is a Hispanic Serving Institution with nearly 50% of its students being the first in their families to attend college. MCC has the largest indigenous student population of all the Maricopa Community Colleges; its American Indian Institute serves students from the 22 federally recognized Arizona tribes as well as out-of-state tribes. The diverse student body includes hundreds of international students from around the world. Award-winning faculty are dedicated to student success, providing the education and training that empowers MCC students to attain their goals. Located in the East Valley of Phoenix, Arizona, on the traditional territories of the O'odham, Piipaash and Yavapai Peoples, MCC is one of 10 colleges in the Maricopa County Community College District. Visit mesacc.edu to learn more.
Mesa Community College is accredited by the Higher Learning Commission (HLC) -- hlcommission.org.
The Maricopa County Community College District (MCCCD) is an EEO/AA institution and an equal opportunity employer of protected veterans and individuals with disabilities. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, or national origin. A lack of English language skills will not be a barrier to admission and participation in the career and technical education programs of the District. MCCCD does not discriminate on the basis of race, color, national origin, sex, disability or age in its programs or activities. For Title IX/504 concerns, call the following number to reach the appointed coordinator: (480) 731-8499. For additional information, as well as a listing of all coordinators within the Maricopa College system, visit maricopa.edu/non-discrimination.