Certificate of Completion in Desktop Support

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Course Sequence by Term

The following is the suggested course sequence by term. Please keep in mind:

  • Students should meet with an academic advisor to develop an individual education plan that meets their academic and career goals. Use the Pathway Planner tool in your Student Center to manage your plan.
  • The course sequence is laid out by suggested term and may be affected when students enter the program at different times of the year.
  • Initial course placement is determined by current district placement measures and/or completion of 100-200 level course and/or program requirements.
  • Degree and transfer seeking students may be required to successfully complete a MCCCD First Year Experience Course (FYE) within the first two semesters at a MCCCD College. Courses include FYE101 and FYE103. Course offerings will vary by college. See an academic, program, or faculty advisor for details.

Option 1 Sequence

Note: Because you are viewing this pathway map on a mobile device, some columns below have been hidden. To view all columns, please rotate your device or view this page on a device with a larger screen.

Term 1

A sequence of suggested courses that should be taken during Term 1
Course Number Course Name Requisites Notes Area Credits
CIS105 Survey of Computer Information Systems Critical course Students may be able to accelerate their learning by taking 8-week courses CS 3
CIS102DA Customer User Support Critical course Gateway course Students may be able to accelerate their learning by taking 8-week courses 3
CIS126DL or
CIS126RH		 Linux Operating System or Red Hat System Administration I Students may be able to accelerate their learning by taking 8-week courses 3

Term 2

A sequence of suggested courses that should be taken during Term 2
Course Number Course Name Requisites Notes Area Credits
BPC170 A+ Exam Prep: Computer Hardware Configuration and Support Students may be able to accelerate their learning by taking 8-week courses 3

Term 3

A sequence of suggested courses that should be taken during Term 3
Course Number Course Name Requisites Notes Area Credits
BPC270 A+ Exam Prep: Operating System Configuration and Support Students may be able to accelerate their learning by taking 8-week courses 3
CIS190 or
CNT140AB		 Introduction to Networking or Introduction to Networks CNT140AB is recommended for students interested in pursuing their Cisco Network Administration Certification;
Students may be able to accelerate their learning by taking 8-week courses 		3–4
RE Restricted Elective 1–3

Restricted Electives

Students must select one to three (1-3) credits from the following

A list of additional, alternative, or supplemental courses for this pathway map
Course Number Course Name Requisites Notes Area Credits
BPC171 Recycling Used Computer Technology 1
CIS290AA Computer Information Systems Internship 1
CIS290AB Computer Information Systems Internship 2
CIS290AC Computer Information Systems Internship 3
CIS296WB Cooperative Education 2
CIS296WC Cooperative Education 3
CIS298AA Special Projects 1
CIS298AB Special Projects 2
CIS298AC Special Projects 3

Option 2 Sequence

Note: Because you are viewing this pathway map on a mobile device, some columns below have been hidden. To view all columns, please rotate your device or view this page on a device with a larger screen.

Term 1

A sequence of suggested courses that should be taken during Term 1
Course Number Course Name Requisites Notes Area Credits
CIS105 Survey of Computer Information Systems Critical course Students may be able to accelerate their learning by taking 8-week courses CS 3
CIS102DA Customer User Support Critical course Gateway course Students may be able to accelerate their learning by taking 8-week courses 3

Term 2

A sequence of suggested courses that should be taken during Term 2
Course Number Course Name Requisites Notes Area Credits
CIS126DL or
CIS126RH		 Linux Operating System or Red Hat System Administration I Students may be able to accelerate their learning by taking 8-week courses 3
BPC170 A+ Exam Prep: Computer Hardware Configuration and Support Students may be able to accelerate their learning by taking 8-week courses 3

Term 3

A sequence of suggested courses that should be taken during Term 3
Course Number Course Name Requisites Notes Area Credits
BPC270 A+ Exam Prep: Operating System Configuration and Support Students may be able to accelerate their learning by taking 8-week courses 3
CIS190 or
CNT140AB		 Introduction to Networking or Introduction to Networks CNT140AB is recommended for students interested in pursuing their Cisco Network Administration Certification;
Students may be able to accelerate their learning by taking 8-week courses 		3–4

Term 4

A sequence of suggested courses that should be taken during Term 4
Course Number Course Name Requisites Notes Area Credits
RE Restricted Elective 1–3

Restricted Electives

Students must select one to three (1-3) credits from the following

A list of additional, alternative, or supplemental courses for this pathway map
Course Number Course Name Requisites Notes Area Credits
BPC171 Recycling Used Computer Technology 1
CIS290AA Computer Information Systems Internship 1
CIS290AB Computer Information Systems Internship 2
CIS290AC Computer Information Systems Internship 3
CIS296WB Cooperative Education 2
CIS296WC Cooperative Education 3
CIS298AA Special Projects 1
CIS298AB Special Projects 2
CIS298AC Special Projects 3

Course Area Key

Gateway Course = Generally the first major-specific course in a pathway.

Critical Course = A course that is highly predictive of future success in a pathway.

  • CS = Computer/Statistics/Quantitative Application