Academic Certificate in Communication Competence in the Workplace

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Field of Interest

The Academic Certificate (AC) in Communication Competence in the Workplace is an interdisciplinary program of study that provides intensive study of written and oral communication skills in different contexts including interpersonal communication, small group interaction, team-building, problem solving, public speaking and presentation skills, conflict resolution, assertiveness, and leadership. Students develop skills to enhance their professional, social, and personal interactions, and become more competitive and effective in the workforce.

Details

Important information you’ll need when applying for admission:

Field of Interest: Culture and Society
Type: Academic Certificate (AC)
Academic Plan: Communication Competence in the Workplace (CER)
Academic Plan Code: 6219N
Total Credits Required: 30-33
Catalog Year: 2025-2026
Effective Term: Spring 2019
Notes: This program is not eligible for Title IV Federal Financial Aid.
Students must earn a grade of C or better for all courses within the Required Courses area.

What You’ll Learn

This pathway map will help you gain the expertise needed to:

Compose expository essays in English.
Demonstrate skill in research, note-taking, organization, and documentation in the preparation and writing of a research paper.
Demonstrate skill in using verbal and nonverbal symbols, interactive listening, resolving interpersonal conflict, and developing and maintaining personal and professional relationships.
Present ideas in an organized, time-constrained format, and express one`s self objectively, subjectively, and creatively.
Explain and apply principles and processes of small groups to problem-solving, decision-making, and information-sharing.
Complete a service-learning field experience within a private or public agency, educational institution, or citizen volunteer group.
Read and analyze varied and challenging reading materials, and analyze, synthesize, and evaluate these materials through written discourse.

Career Opportunities

Successful completion of this certificate may lead to employment in a variety of different occupations and industries. Below are examples of related occupations with associated Maricopa County-based annual median wages* for this certificate. Education requirements vary for the occupations listed below, so you may need further education or degrees in order to qualify for some of these jobs and earn the related salaries. Please visit with an academic advisor and/or program director for additional information. You can click on any occupation to view the detail regarding education level, wages, and employment information.

Editors

$59,379 Show expanded career information for Editors

Postsecondary Communications Teachers

$72,944 Show expanded career information for Postsecondary Communications Teachers

Writers and Authors

$46,263 Show expanded career information for Writers and Authors

* Career and wage information provided by Lightcast using data, reports, and forecasts which are generated using government data sources and Lightcast’s proprietary analytical processes. Lightcast’s data covers multiple classes of workers including QCEW, non-QCEW, and those who are self-employed. Disclaimer

Course Sequence by Term

The following is the suggested course sequence by term. Please keep in mind:

Students should meet with an academic advisor to develop an individual education plan that meets their academic and career goals. Use the Degree Progress Report Tool in your Student Center to manage your plan.
The course sequence is laid out by suggested term and may be affected when students enter the program at different times of the year.
Initial course placement is determined by current district placement measures and/or completion of 100-200 level course and/or program requirements.
Degree and transfer seeking students may be required to successfully complete a MCCCD First Year Experience Course (FYE) within the first two semesters at a MCCCD College. Courses include FYE101 and FYE103. Course offerings will vary by college. See an academic, program, or faculty advisor for details.

Full-time

Full-time status is 12 credits to 18 credits per semester.

Note: Because you are viewing this pathway map on a mobile device, some columns below have been hidden. To view all columns, please rotate your device or view this page on a device with a larger screen.

Term 1

A sequence of suggested courses that should be taken during Term 1
Course Number	Course Name	Requisites	Notes	Area	Credits
COM110	Interpersonal Communication			SB	3
CRE101	College Critical Reading and Critical Thinking	Prerequisites: A grade of C or better in [(ENG101 or ENG107) and (RDG100, or RDG100LL, or RDG111, or RDG112, or RDG113)], or a grade of B or better in ALT100, or an appropriate district placement, or permission of Instructor.View requisites	OR Equivalent as Indicated by Assessment	L	0–3
ENG101 or ENG107	First-Year Composition or First-Year Composition for ESL	Prerequisites: Writing placement or (C/ better in ESL097 or WAC101) or (B/better in ALT100) or (C in ALT100 & Corequisites: ENG101LL or ENG107LL or WAC101 or ENG100A+) or (C/better in ESL202 & Corequisites: ENG101LL or ENG107LL or WAC101 or ENG100A+). or Prerequisites: Writing test score or (C/better in ESL097 or WAC101),or (B/better in ALT100) or (C in ALT100 & Corequisites: ENG101LL or ENG107LL or WAC101 or ENG100A+) or (C/better in ESL202 and Corequisites: ENG101LL or ENG107LL or WAC101 or ENG100A+).View requisites		FYC or FYC	3
RE	Restricted Electives				3
RE	Restricted Electives				3

Term 2

A sequence of suggested courses that should be taken during Term 2
Course Number	Course Name	Requisites	Notes	Area	Credits
COM225	Public Speaking	Prerequisites: A grade of C or better in ENG101, or ENG107, or equivalent.View requisites		L	3
COM230	Small Group Communication			SB	3
COM282AC	Service-Learning Experience in Communication	Prerequisites: Permission of Instructor.View requisites			3
ENG102 or ENG108	First-Year Composition or First-Year Composition for ESL	Prerequisites: Grade of C or better in ENG101. or Prerequisites: A grade of C or better in ENG107.View requisites		FYC or FYC	3
RE	Restricted Electives				3
GE	General Elective		Any approved General Education course in the Cultural Awareness (C) value OR COM+++++ Any COM communication course except courses used to satisfy Required Courses or Restricted Electives areas		3

Restricted Electives

Select a total of 9 credits from the list below

A list of additional, alternative, or supplemental courses for this pathway map
Course Number	Course Name	Requisites	Area	Credits
BPC110	Computer Usage and Applications		CS	3
CIS105	Survey of Computer Information Systems		CS	3
COM207	Introduction to Communication Inquiry	Prerequisites: A grade of C or better in ENG101 or ENG107 or equivalent, and COM100 or equivalent, or permission of Instructor.View requisites		3
COM222	Argumentation	Prerequisites: A grade of C or better in ENG101, or ENG107, or equivalent.View requisites	L	3
COM/THP241	Oral Interpretation of Literature	Prerequisites: A grade of C or better in ENG101 or ENG107.View requisites	HU, L	3
COM250	Introduction to Organizational Communication		SB	3
COM259	Communication in Business and Professions	Prerequisites: A grade of C or better in ENG101, or ENG107, or equivalent.View requisites		3
COM263	Elements of Intercultural Communication		C, G, SB	3
ENG111	Technical and Professional Writing	Prerequisites: A grade of C or better in ENG101 or ENG107 or permission of Instructor.View requisites	L	3
GBS233	Business Communication	Prerequisites: ENG101 or ENG107 with grade of "C" or better, or permission of Department or Division.View requisites	L	3
IBS109	Cultural Dimension for International Trade		G, SB	3
SWU295	Foundations of Social Work Practice		C, SB	3

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Program Information

Learn more about and find contact information for the Communication program.

General Help

Ask general questions over the phone at 480-461-7400 or via online chat.

Course Area Key

C = Cultural Diversity in the US
CS = Computer/Statistics/Quantitative Application
FYC = First Year Composition
G = Global Awareness

HU = Humanities, Fine Arts, and Design
L = Literacy & Critical Inquiry
SB = Social-Behavioral Sciences

Disclaimer

Students must earn a grade of C or better in all courses within the program.

Course Sequence total credits may differ from the program information located on the MCCCD curriculum website due to program and system design.

This certificate is not eligible for Title IV Federal Financial Aid.

At Maricopa, we strive to provide you with accurate and current information about our degree and certificate offerings. Due to the dynamic nature of the curriculum process, course and program information is subject to change. As a result, the course list associated with this degree or certificate on this site does not represent a contract, nor does it guarantee course availability. If you are interested in pursuing this degree or certificate, meet with an academic advisor to discuss the requirements at your college for the appropriate catalog year.

View MCCCD’s official curriculum documentation for additional details regarding the requirements of this award (https://aztransmac2.asu.edu/cgi-bin/WebObjects/MCCCD.woa/wa/freeForm?id=125955).

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