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MGT126 Customer Service Skills and Strategies 3 Credits

Explores strategies to help improve job performance and develop a service-oriented philosophy. Uses practical training concepts and techniques to demonstrate how superior customer service can lead to competitive advantage and profitability in business. Focuses on both internal and external customers, interactions among people, processes, and systems within the organization and how to integrate these areas into a total quality delivery program. Prerequisites: None.
Class Location Delivery Dates Days Times Instructor Availability
16398

Online Course
Online (On Your Time)
Lecture/Lab
10/14/2024 - 12/13/2024

Fall Flex Start

Staff

Open

7 of 18
Seats Available

Notes: This is an Online class that does not meet at specific class times. Students are required to have access to a computer or mobile device, and Internet access, unless otherwise specified. Before enrolling in their first online class at MCC, students need to view the online orientation and complete the readiness survey on https://www.mesacc.edu/online/get-started for additional information.

Class 16398 Students may contact instructor at: tiziana.marengo@mesacc.edu
MGT175 Business Organization and Management 3 Credits

Covers basic principles of managing quality and performance in organizations. Covers management functions: planning, organizing, leading, and controlling. Emphasizes continual improvement, ethics, and social responsibility. Prerequisites: None.
Class Location Delivery Dates Days Times Instructor Availability
13416

Online Course
Online (On Your Time)
Lecture
09/03/2024 - 12/13/2024

Fall Flex Start

Staff

Open

1 of 30
Seats Available

Notes: This is an Online class that does not meet at specific class times. Students are required to have access to a computer or mobile device, and Internet access, unless otherwise specified. Before enrolling in their first online class at MCC, students need to view the online orientation and complete the readiness survey on https://www.mesacc.edu/online/get-started for additional information.

Class 13416 Students may contact instructor at: b.collins@mesacc.edu
14770

Online Course
Online (On Your Time)
Lecture
10/14/2024 - 12/13/2024

Fall Flex Start

Staff

Open

17 of 30
Seats Available

Notes: This is an Online class that does not meet at specific class times. Students are required to have access to a computer or mobile device, and Internet access, unless otherwise specified. Before enrolling in their first online class at MCC, students need to view the online orientation and complete the readiness survey on https://www.mesacc.edu/online/get-started for additional information.

Class 14770 Students may contact instructor at: b.collins@mesacc.edu
MGT229 Management and Leadership I 3 Credits

Covers management concepts and applications for business, industry, and government organizations. Prerequisites: None.

Course Notes: GBS151 is recommended prior to MGT229.
General Education Designations: Social-Behavioral Sciences [SB]
Class Location Delivery Dates Days Times Instructor Availability
15107

Online Course
Online (On Your Time)
Lecture
05/28/2024 - 07/18/2024

Summer

Preston Cameron

Class Started

Notes: This is an Online class that does not meet at specific class times. Students are required to have access to a computer or mobile device, and Internet access, unless otherwise specified. Before enrolling in their first online class at MCC, students need to view the online orientation and complete the readiness survey on https://www.mesacc.edu/online/get-started for additional information.

Students may contact instructor at preston.cameron@mesacc.edu
13376

Online Course
Online (On Your Time)
Lecture
08/19/2024 - 10/11/2024

Fall

Staff

Open

10 of 35
Seats Available

Notes: This is an Online class that does not meet at specific class times. Students are required to have access to a computer or mobile device, and Internet access, unless otherwise specified. Before enrolling in their first online class at MCC, students need to view the online orientation and complete the readiness survey on https://www.mesacc.edu/online/get-started for additional information.

Class 13376 Students may contact instructor at: preston.cameron@mesacc.edu
13377

Online Course
Online (On Your Time)
Lecture
10/14/2024 - 12/13/2024

Fall Flex Start

Staff

Open

38 of 45
Seats Available

Notes: This is an Online class that does not meet at specific class times. Students are required to have access to a computer or mobile device, and Internet access, unless otherwise specified. Before enrolling in their first online class at MCC, students need to view the online orientation and complete the readiness survey on https://www.mesacc.edu/online/get-started for additional information.

Class 13377 Students may contact instructor at: preston.cameron@mesacc.edu
MGT242 Project Scope And Procurement Management 2 Credits

Scope management and procurement management in a project environment, including how a project's scope is planned, defined, and verified. Concepts of scope change management. Concepts of procurement management, including procurement planning, supplier solicitation, supplier selection, contract administration, and contract closeout.

Prerequisites: A grade of C or better in TQM240 or permission of Instructor.
Class Location Delivery Dates Days Times Instructor Availability
13436

Online Course
Online (On Your Time)
Lecture
10/14/2024 - 12/13/2024

Fall Flex Start

Staff

Open

23 of 30
Seats Available

Notes: This is an Online class that does not meet at specific class times. Students are required to have access to a computer or mobile device, and Internet access, unless otherwise specified. Before enrolling in their first online class at MCC, students need to view the online orientation and complete the readiness survey on https://www.mesacc.edu/online/get-started for additional information.

Class 13436 Students may contact instructor at: leslie.barker@mesacc.edu
MGT243 Project Time And Cost Management 2 Credits

Time management and cost management in a project environment, including activity definition, sequencing and duration estimating. Schedule development and specific tools to support schedule creation and control. Project cost management including resource planning, cost estimation, cost budgeting, and cost control.

Prerequisites: A grade of C or better in TQM240 or permission of Instructor.
Class Location Delivery Dates Days Times Instructor Availability
13388

Online Course
Online (On Your Time)
Lecture
10/14/2024 - 12/13/2024

Fall Flex Start

Staff

Open

17 of 25
Seats Available

Notes: This is an Online class that does not meet at specific class times. Students are required to have access to a computer or mobile device, and Internet access, unless otherwise specified. Before enrolling in their first online class at MCC, students need to view the online orientation and complete the readiness survey on https://www.mesacc.edu/online/get-started for additional information.

Class 13388 Students may contact instructor at: leslie.barker@mesacc.edu
MGT244 Project Risk And Quality Management 2 Credits

Risk management and quality management in a project environment, including risk identification, risk aversion, and risk response planning. Presents techniques to perform risk analysis and risk response planning on projects. Concepts of quality management including quality planning, quality assurance and quality control. Concepts of quality systems and their applicability to project management. Prerequisites: None.
Class Location Delivery Dates Days Times Instructor Availability
15130

Online Course
Online (On Your Time)
Lecture
08/19/2024 - 10/11/2024

Fall

Staff

Open

20 of 30
Seats Available

Notes: This is an Online class that does not meet at specific class times. Students are required to have access to a computer or mobile device, and Internet access, unless otherwise specified. Before enrolling in their first online class at MCC, students need to view the online orientation and complete the readiness survey on https://www.mesacc.edu/online/get-started for additional information.

Class 15130 Students may contact instructor at: leslie.barker@mesacc.edu
MGT245 Project, Human Resources And Communications Management 2 Credits

Concepts of human resource management and communications management in a project environment, including project organizational planning, staff acquisition and team development. Concepts of project communications planning, information distribution, performance reporting, and project closeout. Prerequisites: None.
Class Location Delivery Dates Days Times Instructor Availability
13356

Online Course
Online (On Your Time)
Lecture
08/19/2024 - 10/11/2024

Fall

Staff

Open

14 of 25
Seats Available

Notes: This is an Online class that does not meet at specific class times. Students are required to have access to a computer or mobile device, and Internet access, unless otherwise specified. Before enrolling in their first online class at MCC, students need to view the online orientation and complete the readiness survey on https://www.mesacc.edu/online/get-started for additional information.

Class 13356 Students may contact instructor at: leslie.barker@mesacc.edu
MGT246 Principles of Project Management 3 Credits

Project Management principles expected of a Project Management Professional (PMP). Includes an overview of exam format, topics, and study techniques. Focus is on project scope, procurement, time, risk, cost, quality, human resource, communication, and integration management.

Prerequisites: A grade of C or better in TQM240 or permission of Instructor.
Class Location Delivery Dates Days Times Instructor Availability
15278

Online Course
Online (On Your Time)
Lecture
10/14/2024 - 12/13/2024

Fall Flex Start

Staff

Open

23 of 30
Seats Available

Notes: This is an Online class that does not meet at specific class times. Students are required to have access to a computer or mobile device, and Internet access, unless otherwise specified. Before enrolling in their first online class at MCC, students need to view the online orientation and complete the readiness survey on https://www.mesacc.edu/online/get-started for additional information.

Students may contact instructor at randy.bulriss@mesacc.edu
MGT251 Human Relations in Business 3 Credits

Analysis of motivation, leadership, communications, and other human factors. Cultural differences that may create conflict and affect morale individually and within organizations. Prerequisites: None. MGT101 or MGT175 or MGT229 suggested, but not required.
Class Location Delivery Dates Days Times Instructor Availability
14740

Online Course
Online (On Your Time)
Lecture
05/28/2024 - 07/18/2024

Summer

Diana Bullen

Class Started

Notes: This is an Online class that does not meet at specific class times. Students are required to have access to a computer or mobile device, and Internet access, unless otherwise specified. Before enrolling in their first online class at MCC, students need to view the online orientation and complete the readiness survey on https://www.mesacc.edu/online/get-started for additional information.

Class 14740 Students may contact instructor at: diana.bullen@mesacc.edu
13369

Online Course
Online (On Your Time)
Lecture
08/20/2024 - 10/11/2024

Fall

Staff

Open

3 of 30
Seats Available

Notes: This is an Online class that does not meet at specific class times. Students are required to have access to a computer or mobile device, and Internet access, unless otherwise specified. Before enrolling in their first online class at MCC, students need to view the online orientation and complete the readiness survey on https://www.mesacc.edu/online/get-started for additional information.

Class 13369 Students may contact instructor at: diana.bullen@mesacc.edu
14771

Online Course
Online (On Your Time)
Lecture
09/04/2024 - 12/13/2024

Fall Flex Start

Staff

Open

21 of 30
Seats Available

Notes: This is an Online class that does not meet at specific class times. Students are required to have access to a computer or mobile device, and Internet access, unless otherwise specified. Before enrolling in their first online class at MCC, students need to view the online orientation and complete the readiness survey on https://www.mesacc.edu/online/get-started for additional information.

Class 14771 Students may contact instructor at: elizabeth.ursic@mesacc.edu
13382

Online Course
Online (On Your Time)
Lecture
10/14/2024 - 12/13/2024

Fall Flex Start

Staff

Open

21 of 30
Seats Available

Notes: This is an Online class that does not meet at specific class times. Students are required to have access to a computer or mobile device, and Internet access, unless otherwise specified. Before enrolling in their first online class at MCC, students need to view the online orientation and complete the readiness survey on https://www.mesacc.edu/online/get-started for additional information.

Class 13382 Students may contact instructor at: diana.bullen@mesacc.edu
MGT253 Owning and Operating a Small Business 3 Credits

Starting, organizing, and operating a small business, including location, finance management processes, advertisement and promotion, credit, inventory control and ethics. Prerequisites: None.
Class Location Delivery Dates Days Times Instructor Availability
13346
Dobson Campus

BP 2S
In Person
Lecture
08/19/2024 - 12/13/2024

Fall
MoWe
9:00 AM - 10:15 AM

Staff

Open

13 of 30
Seats Available

Notes: During the Fall semester this class will be returning to in-person classes. Students will be required to attend class during the schedule time on campus two days per week.

Class 13346 Students may contact instructor at: alan.beveridge@mesacc.edu
15776

Online Course
Online (On Your Time)
Lecture
08/19/2024 - 10/11/2024

Fall

Staff

Open

2 of 30
Seats Available

Notes: This is an Online class that does not meet at specific class times. Students are required to have access to a computer or mobile device, and Internet access, unless otherwise specified. Before enrolling in their first online class at MCC, students need to view the online orientation and complete the readiness survey on https://www.mesacc.edu/online/get-started for additional information.

Class 15776 Students may contact instructor at alan.beveridge@mesacc.edu
14772

Online Course
Online (On Your Time)
Lecture
10/14/2024 - 12/13/2024

Fall Flex Start

Staff

Open

18 of 30
Seats Available

Notes: This is an Online class that does not meet at specific class times. Students are required to have access to a computer or mobile device, and Internet access, unless otherwise specified. Before enrolling in their first online class at MCC, students need to view the online orientation and complete the readiness survey on https://www.mesacc.edu/online/get-started for additional information.

Class 14772 Students may contact instructor at alan.beveridge@mesacc.edu
MGT270AC Management Internship 3 Credits

Management work experience in a business or industry. 80 hours of designated work per credit.

Prerequisites: Permission of Department or Division.

Course Notes: MGT270AC may be repeated for a total of six (6) credits.
Class Location Delivery Dates Days Times Instructor Availability
15423
MC OFFSITE

Disney
Field Based
Lecture/Lab
08/19/2024 - 12/13/2024

Fall

Shane Siebold

Open

7 of 10
Seats Available

Notes: Class 15423 This class is for students who have been accepted to the Disney College Internship Program. For more information on how to apply for this internship, please contact the instructor Shane Siebold, shane.siebold@mesacc.edu or the program director Carie Allen, carie.allen@mesacc.edu.
MGT276 Human Resources Management 3 Credits

Human resource planning, staffing, training, compensating, and appraising employees in organizations.

Prerequisites: None. MGT101 or MGT175 or MGT229 suggested, but not required.

Course Notes: MGT101 or MGT175 or MGT229 suggested but not required.
Class Location Delivery Dates Days Times Instructor Availability
13419

Online Course
Online (On Your Time)
Lecture
08/19/2024 - 10/11/2024

Fall

Staff

Open

12 of 25
Seats Available

Notes: This is an Online class that does not meet at specific class times. Students are required to have access to a computer or mobile device, and Internet access, unless otherwise specified. Before enrolling in their first online class at MCC, students need to view the online orientation and complete the readiness survey on https://www.mesacc.edu/online/get-started for additional information.

Class 13419 Students may contact instructor at: leslie.barker@mesacc.edu
MGT286 Human Resource Employment Management 3 Credits

Techniques and methodology for coordinating and monitoring effective employment selection practices. Includes description of employment functions, staffing analysis, employment recruitment and advertising, applicant screening, interviewing and reference checking, employee selection and placement within a human resources division.

Prerequisites: A grade of C or better in MGT276 or permission of Department or Division.
Class Location Delivery Dates Days Times Instructor Availability
15535

Online Course
Online (On Your Time)
Lecture
10/14/2024 - 12/13/2024

Fall Flex Start

Staff

Open

23 of 30
Seats Available

Notes: This is an Online class that does not meet at specific class times. Students are required to have access to a computer or mobile device, and Internet access, unless otherwise specified. Before enrolling in their first online class at MCC, students need to view the online orientation and complete the readiness survey on https://www.mesacc.edu/online/get-started for additional information.

Class 15535 Students may contact instructor at: brenda.nielsen@mesacc.edu