Contact the Program Director
Program Phone
480-461-7711
This program is part of the Computer Information Systems Department.
Field of Interest
Tech support and IT support are on the front lines of business’ and organizations’ technology – and responsible for ensuring their hardware, software, and networks are operating at optimal performance. If you are a creative problem-solver who enjoys computers and working with people, consider enrolling in the Desktop Support program to learn the skills that can help you be competitive in the job market and successful in tech support or IT support.
This hands-on program offers basic IT training in solving today’s high-tech problems in desktop computers, printers, mobile devices, networks, popular applications, and operating systems – employing the very latest innovations while preparing you to adapt to changes that are still on the drawing board. You will learn about computer and network technologies, with special emphasis on data networks, network components, and network use. Upon completing this program, you will be prepared to take the CompTIA A+, CompTIA Network+, and CompTIA Linux+ certification exams, paving the path for a career in tech support or IT support.
Certificates
The knowledge and skills acquired while earning a Certificate of Completion (CCL) can help launch you into a new career or energize your current job. Generally requiring fewer credit hours than degrees or transfer programs, a CCL may be your best first step into higher education.
| Name | Type | Title | Courses |
|---|---|---|---|
| Certificate of Completion | CCL | AppleCare Hardware Repair Exam Prep | Pathway Map |
| Certificate of Completion | CCL | Computer System Configuration and Support | Pathway Map |
| Certificate of Completion | CCL | Computer System Configuration and Support, Linux | Pathway Map |
| Certificate of Completion | CCL | Computer System Configuration and Support, Network | Pathway Map |
| Certificate of Completion | CCL | Computer System Configuration and Support, Security | Course List |
| Certificate of Completion | CCL | Desktop Support | Pathway Map |
Career Opportunities
Successful completion of a certificate within the Desktop Support program may lead to employment in a variety of different occupations and industries. Below are examples of related occupations with associated Maricopa County-based annual median wages*. Some occupations may require additional education or training. You can click on any occupation to view more detail regarding education level, wages, and employment information.
Computer Network Support Specialists
$68,090 Show expanded career information for Computer Network Support Specialists
Computer Operators
$77,925 Show expanded career information for Computer Operators
Computer User Support Specialists
$61,318 Show expanded career information for Computer User Support Specialists
Computer, Automated Teller, and Office Machine Repairers
$37,541 Show expanded career information for Computer, Automated Teller, and Office Machine Repairers
Information Security Analysts
$116,259 Show expanded career information for Information Security Analysts
Network and Computer Systems Administrators
$96,595 Show expanded career information for Network and Computer Systems Administrators
Financial Aid
You can get a high-quality, affordable education. MCC’s low tuition rates and various financial aid opportunities make it possible. Explore federal and state grants, Federal Work-Study, scholarships, student loans, and other options today.
Connect with an Advisor
Become a Student
Click here for MCC’s easy-to-use Enrollment Steps.
Before signing up for classes, you’ll want to connect with an academic advisor. Together, you’ll lay out an academic plan that suits you best. This step is essential to your academic success.