Program Information
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Course Sequence
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Field of Interest
The Certificate of Completion (CCL) in Computer System Configuration and Support, Network program is designed to prepare students for entry-level computer maintenance, help desk, and network technician jobs with an emphasis on networking. The courses focus on the development of knowledge and skills in computer and network technologies including system components, installation, system configuration, peripheral devices, and notebooks. Emphasis is placed on elements of a data network, network components, and use of a network. This program helps prepare students for the CompTIA A+ and Network+ certification exams. Students who complete this program may seek employment in a variety of environments. Students can also pursue additional Certificates of Completion (CCLs) in a variety of specializations within the information technology field to deepen their knowledge and skills and help prepare them for multiple industry certification examinations. An Associate in Applied Science (AAS) in Network and Systems Administration is also available.
Details
Important information you’ll need when applying for admission:
- Field of Interest
- Computer and Information Technology
- Type
- Certificate of Completion (CCL)
- Academic Plan
- Computer System Configuration and Support, Network (CER)
- Academic Plan Code
- 5044N
- Total Credits Required
- 9-13
- Catalog Year
- 2024-2025
- Effective Term
- Fall 2020
- Notes
This program is not eligible for Title IV Federal Financial Aid.
Students must earn a grade of C or better in all courses within the program.Students who pursue this Certificate of Completion (CCL) should have a basic level of computer literacy including navigating the internet and computer systems or take CIS105 as indicated in the required courses. Students with the requisite skills may have the CIS105 requirement waived by permission of the Program Director.
Courses within any of the following prefixes must be taken within five (5) years prior to completion of the program to be applied toward this award: AIM, BPC, CIS, CLD, CNT, CSC, ITS, and MST.
This program replaces: CCL/5909 Computer Hardware and Network Support
What You’ll Learn
This pathway map will help you gain the expertise needed to:
- Assess computer hardware and software using critical thinking, industry standard tools, and best practices to demonstrate proper installation, configuration, maintenance, troubleshooting, and service.
- Demonstrate proficiency in word processing, spreadsheet, database, and presentation applications.
- Assess operating systems using critical thinking, industry standard tools, and best practices to demonstrate proper installation, configuration, maintenance, troubleshooting, and service.
- Explain networking concepts including topologies, IP addressing, protocols, and basic design.
- Demonstrate the skills required to install, configure, administer and troubleshoot a data network.
Career Opportunities
Successful completion of this certificate may lead to employment in a variety of different occupations and industries. Below are examples of related occupations with associated Maricopa County-based annual median wages* for this certificate. Education requirements vary for the occupations listed below, so you may need further education or degrees in order to qualify for some of these jobs and earn the related salaries. Please visit with an academic advisor and/or program director for additional information. You can click on any occupation to view the detail regarding education level, wages, and employment information.
Computer Network Support Specialists
$68,090 Show expanded career information for Computer Network Support Specialists
Computer Operators
$77,925 Show expanded career information for Computer Operators
Computer User Support Specialists
$61,318 Show expanded career information for Computer User Support Specialists
Computer, Automated Teller, and Office Machine Repairers
$37,541 Show expanded career information for Computer, Automated Teller, and Office Machine Repairers
Network and Computer Systems Administrators
$96,595 Show expanded career information for Network and Computer Systems Administrators
Course Sequence by Term
The following is the suggested course sequence by term. Please keep in mind:
- Students should meet with an academic advisor to develop an individual education plan that meets their academic and career goals. Use the Degree Progress Report Tool in your Student Center to manage your plan.
- The course sequence is laid out by suggested term and may be affected when students enter the program at different times of the year.
- Initial course placement is determined by current district placement measures and/or completion of 100-200 level course and/or program requirements.
- Degree and transfer seeking students may be required to successfully complete a MCCCD First Year Experience Course (FYE) within the first two semesters at a MCCCD College. Courses include FYE101 and FYE103. Course offerings will vary by college. See an academic, program, or faculty advisor for details.
Part-time Sequence
Part-time status is 11 credit hours or less.
Note: Because you are viewing this pathway map on a mobile device, some columns below have been hidden. To view all columns, please rotate your device or view this page on a device with a larger screen.
Term 1
| Course Number | Course Name | Requisites | Notes | Area | Credits |
|---|---|---|---|---|---|
| CIS105 | Survey of Computer Information Systems | Or permission of program director | CS | 0–3 |
Term 2
| Course Number | Course Name | Requisites | Notes | Area | Credits |
|---|---|---|---|---|---|
| BPC170 | A+ Exam Prep: Computer Hardware Configuration and Support | Critical course Gateway course Students may be able to accelerate their learning by taking 8-week courses. | 3 |
Term 3
| Course Number | Course Name | Requisites | Notes | Area | Credits |
|---|---|---|---|---|---|
| BPC270 | A+ Exam Prep: Operating System Configuration and Support | Students may be able to accelerate their learning by taking 8-week courses. | 3 | ||
| CIS190 or CNT140AB |
Introduction to Networking or Introduction to Networks | 3–4 |
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Program Information
Learn more about and find contact information for the Desktop Support program.
General Help
Ask general questions over the phone at 480-461-7400 or via online chat.
Course Area Key
Gateway Course = Generally the first major-specific course in a pathway.
Critical Course = A course that is highly predictive of future success in a pathway.
- CS = Computer/Statistics/Quantitative Application
Disclaimer
Students must earn a grade of C or better for all courses required within the program.
Course Sequence total credits may differ from the program information located on the MCCCD curriculum website due to program and system design.
This certificate is not eligible for Title IV Federal Financial Aid.
At Maricopa, we strive to provide you with accurate and current information about our degree and certificate offerings. Due to the dynamic nature of the curriculum process, course and program information is subject to change. As a result, the course list associated with this degree or certificate on this site does not represent a contract, nor does it guarantee course availability. If you are interested in pursuing this degree or certificate, meet with an academic advisor to discuss the requirements at your college for the appropriate catalog year.
View MCCCD’s official curriculum documentation for additional details regarding the requirements of this award (https://aztransmac2.asu.edu/cgi-bin/WebObjects/MCCCD.woa/wa/freeForm?id=143792).
Previous Catalog Years
The pathway map presented above is for the current catalog year and is the intended pathway map for new students. All previous catalog years for this pathway map are available at the link below.