Welcome to Technology Help and Tutoring!
Here are four resources we think you'll love...
1. HelpCenter
The HelpCenter is your first point of contact for technical support for all technology questions including:
-
Logging into Canvas
- Questions about applications used in MCC classes
- Using MCC's wireless networks
- Academic Year 2024-2025 iPad Support
Methods of Delivery: Online Knowledge Base, Phone, Email, In Person on the Southern/Dobson Campus in Building AS4, AS-121
2. Thunderbird Tech Studio in the Learning Enhancement Center
The LEC offers Thunderbird Tech Studio services on a drop-in basis to ALL MCC students regardless of course they are enrolled in.
- Canvas course navigation and assistance
- Google Suite and Microsoft Office and 365
- Cranium Café support & Web Conferencing Applications
- Webcam and Microphone set up & testing
- Mac & Windows Operating Systems
- Technical issues hindering online learning
Methods of Delivery: Drop-In Services on the Southern/Dobson Campus in the LB11 Building, Library in LB142 or Online
3. New Media Lab
The New Media Lab can provide in-person lab assistance for the following:
- Adobe Creative Cloud Applications
- Podcast Recording & Editing
- Digital Photography, Videography, and Audio production
- Navajo Language Typing
Method of Delivery: In-person on the Southern/Dobson Campus in the AS4 building in AS-122
4. Computer Information Systems Department Lab
The CIS multiuse lab can handle most general in-person technology needs. All of the lab assistants and techs are trained in these areas.
- Advanced Microsoft Office including Excel and Access
- Specialized software including:
- Programming languages
- Operating systems
- Web scripting
- Mobile App programs
- Cybersecurity and Networking courses
- Cloud courses
Method of Delivery: In-person on the Southern/Dobson Campus in the BA40 building